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Frequently Asked Questions

This page includes frequently asked questions about pricing, lab testing, payment, insurance, and the details of services offered. 

 

If you don't see the answer to your question here - please contact us! 

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Insurance

Serum lab work (blood tests) and prescriptions are covered by insurance.

 

The cost of clinic visits and any compounded medications (if chosen) can be paid from HSA accounts, or with personal payments (cash or credit card)

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All clients are encouraged to submit their documentation to their insurance for reimbursement.  Our office is happy to provide documentation to help support your reimbursement requests! 

Medication

Commercially prepared hormone replacement therapy (HRT) is generally covered by insurance and available at your local pharmacy. Individually compounded HRT medications are made at a federally licensed compounding pharmacy and are not covered by insurance. 

Appointments

Appointments are available as in-person clinic visits and Telehealth visits (video call). For those with mobility or transportation problems, home visits are available.

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Our clinic is handicap accessible with an elevator for those with mobility limitations.

 

Please ask us if you need special accommodations!

On-going Care

Are you hoping to start HRT but unsure about a membership with Luna Hormone Health? That is fine!

 

At Luna our goal is to offer women the best in mid-life care.

 

If you would like to build a plan that can be managed by your existing OB-GYN or PCP, please let us know. We would be happy to create a plan for you that is designed to be transferred to another provider. 

Locations

Luna Hormone Health sees patients in Massachusetts for both in person and virtual visits.

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Virtual appointments are an excellent choice for clients who would like to decrease travel time, or who have difficulties getting to Worcester. 

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If you are located in Massachusetts or willing to travel to Massachusetts for your visits, we would love to help support your care!

LET'S GET STARTED

 774-297-2397 (call or text)
As a small practice, we are often not able to answer the phone, due to being with patients. ​​Leave a voicemail! We will call you back within 72 hours. 

Luna Hormone Health

70 James Street, Suite 253 | Worcester
1111 Washington Street | West Newton
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Monday to Friday – By Appointment
Weekends – Closed

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© 2024 Luna Hormone Health. All Rights Reserved.

This website is for informational purposes only and is not designed to provide medical advice. All information presented is intended for informational purposes only and not for the purpose of rendering medical advice. Statements made on this website have not been evaluated by the Food and Drug Administration. The information contained herein is not intended to diagnose, treat, cure, or prevent any disease. An individual patient's results to the treatments described in this website may vary. Do not rely on this website to diagnose or treat any medical condition. If you have a medical emergency, call emergency services, your doctor, and/or go to a hospital immediately. BY ACCESSING AND USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ AND AGREE TO ACCEPT EACH OF THE TERMS OF USE SET FORTH HEREIN All models in photos are stock models and do not represent actual patients.

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