top of page

Frequently Asked Questions

This page includes frequently asked questions about pricing, lab testing, payment, insurance, and the details of services offered. 

 

If you don't see the answer to your question here - please contact us! 

Maggie
Anchor 1

Insurance

Serum lab work (blood tests) and prescriptions are covered by insurance. Any copay you have for those items would be determined by your existing insurance plan. 

 

The cost of clinic visits and any compounded medications (if chosen) can be paid from HSA accounts, or with personal payments (cash or credit card).

You can ALSO submit your office visit costs to your insurance plan for reimbursement purposes. After completing the new patient package, all patients will be provided with documentation to submit to insurance for this purpose. This document is called a "Super Bill" and contains the required codes and provider identification numbers to support your reimbursement request. 

Medications we prescribe

Almost all of our patients receive commercially prepared hormone replacement therapy (HRT) that is FDA approved and covered by insurance.

 

These medicines are bio-identical and are available at your local pharmacy.

 

If commercially prepared medications are not working for an individual (issues with allergies or dosing), compounded HRT medications can be prepared at a Massachusetts licensed compounding pharmacy.  

Bio-identical HRT

What does bio-identical mean?  Bio-identical ONLY means that the hormone inside a medication is identical to the hormone that the human body produces.

 

Bio-identical HRT is available via regular commercial pharmacies (like CVS, Walgreens, etc) or via licensed compounding pharmacies.

 

In addition to bio-identical hormones, we have access to prescribe synthetic and other non-bioidentical hormones. While these are not our first choice, please keep in mind that different forms of hormones can be useful tools when a person's situation requires a different approach. 

More questions? Let us know! 

Pellets

Does Luna offer pellets for HRT? No we do not.

 

While we certainly understand attractiveness of a once every 3-4 month hormone solution.... PLEASE remember that pellet dosing cannot be adjusted once pellets are inserted. (Even if you are having negative side effects, or your dose is too low.)  There are MANY other hormone options that can be personalized to your needs and have better safety (and better pricing). 

 

Also - pellets are also not monitored by the state or federal government, they have minimal research done with them, and they are not FDA approved. 

Appointments

Appointments are available as in-person clinic visits and Telehealth visits (video call). For those with mobility or transportation problems, home visits are available.

Our Worcester clinic is handicapped accessible with an elevator for those with mobility limitations. Please note that our Newton clinic is NOT handicapped accessible. 

 

Please ask us if you need special accommodations!

On-going Care

Are you hoping to start HRT and only want to enroll in the New Patient Package?  Are you unsure about a membership with Luna Hormone Health? That is fine!

At Luna our goal is to offer women the best in mid-life care.

 

If you would like to build a plan that can be managed by your existing OB-GYN or PCP, please let us know. 

 

We would be happy to complete a consultation package and create a plan that is designed to be transferred to another provider. 

Locations

Luna Hormone Health sees patients in Massachusetts for both in person and virtual visits.

Virtual appointments are an excellent choice for clients who would like to decrease travel time, or who have difficulties getting to our Worcester or Newton locations.  

If you are located in Massachusetts or willing to travel to Massachusetts for your visits, we would love to help support your care!

LET'S GET STARTED

617-454-4397 (call or text)
As a small practice we are often with patients. ​​Leave a voicemail! We will call you back within 72 hours. 

Thanks for submitting!

Inclusion flag
Luna Hormone Health

70 James Street, Suite 253 | Worcester
1111 Washington Street | West Newton

Monday to Friday – By Appointment
Weekends – Closed

  • Instagram
  • Facebook

© 2024 Luna Hormone Health. All Rights Reserved.

This website is for informational purposes only and is not designed to provide medical advice. All information presented is intended for informational purposes only and not for the purpose of rendering medical advice. Statements made on this website have not been evaluated by the Food and Drug Administration. The information contained herein is not intended to diagnose, treat, cure, or prevent any disease. An individual patient's results to the treatments described in this website may vary. Do not rely on this website to diagnose or treat any medical condition. If you have a medical emergency, call emergency services, your doctor, and/or go to a hospital immediately. BY ACCESSING AND USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ AND AGREE TO ACCEPT EACH OF THE TERMS OF USE SET FORTH HEREIN All models in photos are stock models and do not represent actual patients.

bottom of page